Shipping & Delivery Policy

1. Nature of Services

The TripCompany Pvt. Ltd. provides online booking and confirmation services only. We do not sell or ship any physical products. All confirmations, invoices, vouchers, or access details are delivered digitally.

2. Mode of Delivery

Upon successful payment, booking confirmations and service details are delivered via:

• Registered email address
• WhatsApp / SMS notifications (where applicable)
• Customer dashboard or portal (if enabled)

No courier, postal, or physical delivery is involved at any stage.

3. Delivery Timeline

• Digital delivery is usually instant after successful payment confirmation.
• In exceptional cases, delivery may take up to 24 hours due to payment verification, technical/system delays, or incorrect customer contact details.

4. Shipping Charges

No shipping charges are applicable as no physical goods are shipped.

5. Delivery Confirmation Issues

Customers are advised to:

• Ensure correct email and mobile number are provided during checkout
• Check spam/junk/promotions folders for confirmation emails

If confirmation is not received within the stated timeframe, please contact support using the details below.

6. Non-Applicability of Physical Shipping

Since no physical goods are shipped, the following do not apply:

• Courier partners
• Tracking numbers
• Physical dispatch or delivery timelines

7. Contact Information

8. Policy Changes

TTC Hospitality Pvt. Ltd reserves the right to amend this policy at any time. Changes will be effective immediately upon being posted on the website.